Performance requests
Whether this is your first home or your forever one, we’ll walk with you every step of the way — keeping things simple, fresh, and full of heart.
After you’ve moved into your new home and settle in, you may find there are minor things that need attention. No problem, we’ll be there. For up to a year from your Closing Day, you can submit Performance Requests for warrantable items right here on our website. Your assigned Quality Assurance Representative will be available to assist with any home maintenance questions and assess any submitted Performance Requests.
Download the Homeowner Maintenance Manual & Checklist
Like regular oil changes for your car, a regular maintenance schedule for your new home is crucial. While not all inclusive, this handy checklist and maintenance manual lists some of the most important steps a homeowner should take in the upkeep of their new home.
PDFs in English
PDFs in Spanish
Submit a Performance Request
Please complete the form below to submit a performance request for your home. A Casa Fresca Quality Assurance Representative will be in contact with next steps within 24 business hours. For warranty related inquiries, please call 813-999-1505 or email customercare@casafrescahomes.com.